Terms & Conditions

Last Updated: August 10, 2026

Welcome to The Visibility Studio. By purchasing our services, submitting an inquiry, or otherwise engaging The Visibility Studio, you agree to the following Terms & Conditions.

1. Services

The Visibility Studio provides digital marketing and business visibility services, which may include:

Google Business Profile optimization and maintenance

Google review request and reputation systems

AI receptionist and automated communication systems

Social media audits and quick fixes

Content creation and filming days

Quarterly online visibility refreshes

Website design and development

Other marketing, automation, and digital services agreed upon in writing

The exact services, deliverables, pricing, timeline, and scope of each project will be outlined in the applicable proposal, invoice, service agreement, or other written agreement.

2. Payments

All prices are listed in U.S. dollars unless otherwise stated.

For recurring services, clients authorize The Visibility Studio to charge the agreed payment method according to the billing schedule established in their service agreement.

One-time services must generally be paid before work begins unless otherwise agreed in writing.

Payments are non-refundable once work has begun, except where otherwise required by law or specifically agreed upon in writing. Contracts are month to month. You must notify us of any intention to cancel before your next month renews.

3. Client Responsibilities

Clients are responsible for providing accurate and timely information, content, access credentials, approvals, and other materials necessary to complete the services.

Delays in receiving necessary information, approvals, or access may affect project timelines.

Clients are responsible for ensuring that information they provide to The Visibility Studio is accurate and that they have the necessary rights to use any photos, videos, logos, text, or other materials they provide.

4. Google Reviews & Reputation Management

The Visibility Studio may provide automated systems designed to request genuine reviews from customers.

The Visibility Studio does not guarantee:

A specific number of reviews

A specific star rating

Positive reviews

Removal of negative reviews

A particular change in a business's Google ranking

Clients are responsible for ensuring that their review practices comply with applicable laws and the policies of Google and other applicable platforms.

The Visibility Studio will not create, purchase, or knowingly distribute fake reviews or testimonials, nor will we create review requests designed to improperly manipulate customers into leaving only positive reviews.

5. AI Receptionist & Automation Services

AI-powered systems are designed to assist with customer communication, lead capture, follow-up, and other agreed-upon business processes.

AI systems may occasionally provide inaccurate, incomplete, or inappropriate responses. Clients remain responsible for reviewing and approving important information, workflows, and business policies.

The Visibility Studio does not guarantee that every call, message, email, lead, appointment, or customer interaction will be successfully captured or handled.

6. Third-Party Platforms

Some services rely on third-party platforms such as Google, Meta, Instagram, Facebook, HighLevel, website hosting providers, email providers, telephone providers, and other technology services.

The Visibility Studio does not control these third-party platforms and cannot guarantee their availability, functionality, policies, algorithms, rankings, features, or continued operation.

Changes made by third-party platforms may affect the services provided.

7. Website Services

For website projects, the client is responsible for providing accurate business information, approved content, images, logos, and other materials unless otherwise included in the project scope.

Website projects may include a specified number of pages, revisions, features, or other deliverables as outlined in the client's agreement.

Additional work outside the agreed scope may be billed separately.

8. Content & Social Media

The Visibility Studio will create content according to the agreed-upon scope.

Clients are responsible for reviewing and approving content when approval is requested.

Once content has been approved, The Visibility Studio is not responsible for inaccuracies that were present in the approved material.

We also don't guarantee specific follower growth, reach, engagement, leads, sales, or other social media results.

9. Content Days

Content Day services provide the filming/content deliverables specifically outlined in the client's agreement.

Weather, location access, client availability, equipment issues, or other circumstances outside The Visibility Studio's reasonable control may require a filming session to be rescheduled. Additionally, If a cancellation or rescheduling is needed, the customer must notify The Visibility Studio 24 hours in advance to avoid being billed.

10. Quarterly Visibility Refresh

Quarterly refreshes are intended to review and update the client's agreed-upon social media and Google presence.

The service does not guarantee improved search rankings, follower growth, engagement, reviews, or revenue.

11. Intellectual Property

Upon full payment, clients receive the right to use the final approved deliverables created specifically for their business. The Visibility Studio retains ownership of its pre-existing templates, systems, processes, strategies, designs, and other proprietary materials used to create the deliverables.

The Visibility Studio reserves the right to show completed work in it's own portfolio and social medias unless the client requests otherwise in writing.

12. Access & Account Credentials

Clients may need to provide access to social media accounts, Google Business Profiles, websites, HighLevel accounts, or other platforms.

The Visibility Studio will use access only for the purpose of providing the agreed services and will take reasonable steps to protect account information.

Clients should not provide passwords when a platform allows secure partner, manager, or user access.

13. Results Disclaimer

Marketing results vary by business, industry, location, competition, budget, customer behavior, and other factors.

The Visibility Studio does not guarantee specific revenue, leads, sales, rankings, review counts, follower counts, engagement levels, or other business results unless specifically stated in a written agreement.

14. Limitation of Liability

The Visibility Studio isn't responsible for indirect or consequential losses resulting from the services, subject to applicable law.

15. Termination

Either party may terminate an ongoing service according to the cancellation terms in the applicable service agreement.

The Visibility Studio may suspend or terminate services for nonpayment, misuse of services, abusive conduct, or other material violation of the agreement.

Any outstanding balance for services already provided remains due.

16. Changes to Services & Pricing

The Visibility Studio may update its service offerings and pricing from time to time.

Changes to an existing recurring service will be communicated to the client before the new pricing takes effect.

17. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

18. Agreement

By purchasing services from The Visibility Studio, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions and any applicable service agreement or proposal.